Comments on: Negative Attacks Can Be Good For You http://www.ageofengage.com/blog/negative-attacks-can-be-good-for-you/ Tue, 06 Jan 2009 05:06:27 +0000 http://wordpress.org/?v=2.6.3 By: Candace Quinn http://www.ageofengage.com/blog/negative-attacks-can-be-good-for-you/#comment-132 Candace Quinn Mon, 02 Jun 2008 19:52:05 +0000 http://www.ageofengage.com/blog/negative-attacks-can-be-good-for-you/#comment-132 Denise, great points. Having worked in healthcare marketing for over 25 years, we always live in fear of someone saying something bad...when actually, I have found that when anyone takes the time to engage, and give you their thoughts and impressions, valuable insight is gained. I encourage my client hospitals to start accepting blog input about service line specific experiences. There is much to do in healthcare to begin to create positive experiences for our patients, and when the community engages, the clients are more likely to listen. Thanks for the messages. Candace Quinn Brand=Experience Denise, great points. Having worked in healthcare marketing for over 25 years, we always live in fear of someone saying something bad…when actually, I have found that when anyone takes the time to engage, and give you their thoughts and impressions, valuable insight is gained. I encourage my client hospitals to start accepting blog input about service line specific experiences. There is much to do in healthcare to begin to create positive experiences for our patients, and when the community engages, the clients are more likely to listen.

Thanks for the messages.
Candace Quinn
Brand=Experience

]]> By: David Alston http://www.ageofengage.com/blog/negative-attacks-can-be-good-for-you/#comment-120 David Alston Thu, 01 May 2008 21:03:42 +0000 http://www.ageofengage.com/blog/negative-attacks-can-be-good-for-you/#comment-120 Great point Denise. What I love about social media is that publicized cloud can have a publicized silver lining. While the stakes are high to ignore negative posts and comments on a blog, video, tweet, forum, picture etc... the opportunity to listen, understand and engage can provide equally rewarding results. All one has to do is look at the Dell example and how they've literally become the case study for listening online in a very short time. David Alston Radian6 social media monitoring Great point Denise. What I love about social media is that publicized cloud can have a publicized silver lining. While the stakes are high to ignore negative posts and comments on a blog, video, tweet, forum, picture etc… the opportunity to listen, understand and engage can provide equally rewarding results. All one has to do is look at the Dell example and how they’ve literally become the case study for listening online in a very short time.

David Alston
Radian6
social media monitoring

]]> By: Rachael Hampton http://www.ageofengage.com/blog/negative-attacks-can-be-good-for-you/#comment-116 Rachael Hampton Wed, 30 Apr 2008 21:29:01 +0000 http://www.ageofengage.com/blog/negative-attacks-can-be-good-for-you/#comment-116 Interesting topic would love to hear more on this. Interesting topic would love to hear more on this.

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