At Least Your Mother Loves You
eBay’s CEO John Donahoe on the negative response from the community regarding the changes he’s making at eBay:
For example, in February sellers who viewed a recent change to eBay’s payment structure as a fee increase organized an attention-grabbing boycott of the site. In an interview after the quarterly earnings report on Wednesday, Mr. Donahoe, who officially succeeded Meg Whitman in March, said he was not fazed by the attention. “The good news is Meg prepared me well for this,” he said. “I will say at one point in the first quarter I got an e-mail from my mother that said, ‘John, eBay sellers may not love you, but your mother does.’ ” (more)
The quote gave me a chuckle and reminded me that we’re all human after all. And most of the time, the community calms down and accepts change.
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